Quality Assurance

CorpCare prides itself in maintaining a level of consistent service quality. These quality control measures are designed to assist Intake and account management in their continued efforts to maximize the quality of services and programs CorpCare offers.

We distribute confidential satisfaction surveys to participants utilizing the Employee Assistance Program. Internal quality control is the daily responsibility of the Clinical Director who monitors provider response and appropriate levels of clinical assistance. Our account managers serve as the main point of contact for the company and are responsible for coordinating and administering all management service requests.

This partnership between departments supports CorpCare's continued commitment to deliver the highest quality of EAP services available in the market place.